Returns & Exchanges
At Dynamic Nail Supply, we strive to ensure you are completely satisfied with your professional nail products; however, if you are not content with your purchase, we offer a 30-day return window for unused and unopened items.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the unopened products in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.
- 3.Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Process and Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.